E-GOVERNMENT AND INSTITUTIONAL CHANGE: THE PROMOTION OF TRANSVERSALITY IN PUBLIC ADMINISTRATION

Abstract

This article illustrates the connection between the organizational impact of e-Government and the concept of transversality, emphasizing in its definition the components of integration, coordination and inter-departmental communication, as well as the idea to suggest shared goals which are not specific to any area, but common to the organization as a whole. Their implementation in the field of organization, management roles and types of relationships are discussed below in a neo-institutionalist approach. The culture of transversality is posed as a reference for the promotion of e-Government strategies in public administrations.